Frequently Asked Questions Frequently Asked Questions This section should help to answer your questions but if you need more help, please contact us. Do we have to buy tickets in advance? Visitors are encouraged to buy tickets in advance of the show day. Early bird discounted rates will apply to all tickets up to 5pm on the eve of show. Tickets available soon. Where do I park? Free car parking is available to the west of the showground off Halley Road (TN21 8TG) and to the east of the showground off the A265 coming from Burwash (TN21 8XJ). Do you provide Park and Ride? Free park and ride is available from the Clock Tower bus stop in Heathfield High Street from 9.30am and the Heathfield Market Car Park (TN21 8RA) at 9.45am. Thereafter the Buses leave the Clock Tower hourly at 20 minutes past the hour, stopping at the Market Car Park 10 minutes later. You will be dropped at the Green Gate entrance to the Showground at the top of Halley Road. Return buses leave the Showground at quarter to the hour. The last bus leaves the Green Gate entrance at 5.30pm. Are there any cash points on the showground? Cash is available from the cash kiosk located at the top of the Main Ring. Are there any baby changing facilities? Baby changing facilities are available at the far end of the green shed toilet block, in the centre of the showground. Where do you keep lost property? Lost property is held at the Blue Gate Office or the Secretary’s Office behind the Members’ marquee on Show Day. Enquiries after Show Day should be made to the Show Coordinator: secretary@heathfieldshow.org or 07305 397570. What accessible facilities are there? Accessible toilets are located at the far end of the green shed toilet block in the centre of the showground, with further accessible toilets situated near the fairground by Blue Gate and by the hedge at the top end of the Main Ring. Accessible Parking: There is forward parking reserved in both car parks for blue badge holders, on a first come first serve basis. On application to the Membership Secretary, there are limited parking spaces that can be booked on the showground. This must be applied for in advance of Show Day and with Blue Badge evidence. Entry Ticket: Visitors with a disability pay full price entry to the Show, and their essential carer enters free. Wheelchairs, mobility scooters etc: Users of wheelchairs, mobility scooters and other walking aids enter the showground at their own risk and should be aware that this is a green field site, used as agricultural fields for cattle and sheep for 340 days of the year, therefore the ground under foot is uneven. Manoeuvring around the showground using these aids, even in good dry weather, is not recommended. We install a limited amount of temporary roadway, more for the benefit of vehicle access than ease of walking. Are dogs allowed on the showground? Well behaved dogs are welcome on the showground but must be kept on a short fixed-length lead (retractable leads are unacceptable) at all times. Dogs are not permitted in any of the livestock tents. In warm weather, please bring water for your dog. Do not leave dogs in the car; they will be liberated by our Stewards – with force if necessary. What eating facilities are on the showground? Food outlets are located in the Food & Beverage Marquee, the Farmers’ Market and the Picnic Area. Additionally, there are a great selection of food concession outlets across the showground. Where are lost children taken? Lost children will be cared for within the First Aid centre at the Blue gate on the north side of the showground. What time does the Show open and close? Opening times: 8.30am – 5.15pm. Where are the toilet facilities on the showground? Toilets, including accessible facilities, are available across the showground. Please see the map in the Show programme for their locations. How much do the programmes cost? Show programmes are FREE – collect one as you enter the showground. Can I help out at the Heathfield Show? We always need volunteers to help, either on Show Day or during the Show build-up. Being part of the Heathfield Show team offers new experiences, challenges, learning and most of all, fun. We are passionate about our Show, our volunteers, and our visitors, and we hope you can be too. Please contact the Show Coordinator by email at secretary@heathfieldshow.org and let us know your experience or where you would like to help. Or apply here: Volunteer today Will photographs and video be taken at the Show? Yes, several individuals and photographers will take photos of the event and its attendees and share images with us. These photos and video clips will be used to promote future shows via our publicity methods, including social media, our website and printed and online publicity. If you do not want yourself or your child to be photographed, please tell the photographer. If you have any concerns, please contact the Show Coordinator: secretary@heathfieldshow.org
